1. Quality, Food Safety, Social and Environmental Policy of Cornelia Diamond Golf Resort & SPA Hotel:
Cornelia Diamond Golf Resort & SPA Hotel together with all its employees, has the determination and working power to provide the best quality service by protecting nature and environment. While acting with total quality understanding, we maintain and develop the dynamic structure of our quality management system and perpetuate its effects. We abide by all applicable environmental legislation, laws and regulations in our country and fully comply with all legal requirements in order to protect the environment we live in, and to ensure its continuity. We encourage to raise awareness for our employees, customers, suppliers and the local community through our environmental policies and we ensure that these are adopted.
For the health and safety of our guests; we keep hygiene conditions on the front with food safety management system application, adhere to all national and international standards and legal regulatory provisions related to healthy food production, meet the needs and expectations of our guests and we renovate our activities by continually improving these.
2. Our Responsibilities Towards Regional Tourism and the Environment:
Cornelia Diamond Golf Resort & SPA Hotel is a member of BETUYAB. By separating our wastes, recycling affordable wastes, disposing of the hazardous ones, we fulfill our duties perfectly.
We examine all departments from environmental point of view by establishing ISO 14001 Environment Management System in our company and keep our environmental impacts minimum for a sustainable tourism.
We train our employees about the environment and make them protect the environment they are in contact with and address the demands and expectations of the society.
Cornelia Diamond Golf Resort & SPA Hotel respects the environment:
- We support the natural life by holding the endemic plant species and animals in our environment.
- Because we are in the breeding region of the Caretta Caretta sea turtles that are in danger of extinction, we will protect their nests and fulfill the requirements for ovulation. We provide support by meeting the basic food and cleaning needs of university students who come voluntarily to control Carettas.
- We save water and electricity by using drip irrigation system on the golf course and in the garden.
- We support the conservation of natural resources with our Solar Energy panels.
- We prepare applications and environmental handbooks on using towels in the rooms.
- We make disinfection with ozone instead of using harmful chemicals for vegetable disinfection.
- We guide our guests by presenting the contents of our foods together with the meals for the guests who may be Food Allergies.
3. In order to ensure the continuity of our local relations and to encourage production in the region:
We purchase local products and services whenever possible in line with our sustainable environment-oriented purchasing policies. We committed to comply with relevant legislation and requirements in our industry. We also commit to contribute to the development of local culture by supporting local NGOs. We respect the customs of the local people and maintain our continuity without harming them.
We obtain our products from local sources at a level that does not affect guest satisfaction while purchasing, so that we reduce CO2 emissions because there is no unnecessary transportation.
We establish good relations with our suppliers and ensure that the payment of the purchased materials is made on time.
We provide our guests who stay in our hotel with brochures by informing them about historical monuments, museums, surrounding restaurants and shopping centers.
4. Social Policy:
Our social policy is to support and follow internationally recognized human rights, to protect the health and well-being of our employees and environment while maintaining and improving our activities. We value our employees and their contributions. Our employees are selected according to selection / evaluation criteria such as experience, skill level and merit in the process of recruitment and employment (placement, promotion, social rights etc.); and everyone is given equal opportunity regardless of nationality, race, religion, belief, age, sexual orientation, marital status, pregnancy, disability, union membership and political thought. It is acted according to determined criteria and principles in all areas of corporate social responsibility such as human resources and human investment projects, stakeholder culture and company vision, educational support activities, cultural and artistic development practices.
Our company is committed to providing a fair, peaceful, orderly, safe and respectful working environment and does not tolerate harrasment, humiliation, intimidation, threats and discrimination. All forms of forced labor are forbidden. Employees are provided with the necessary facilities to easily express their suggestions and complaints. Suggestions and complaint boxes can be found where everyone can reach and these are checked and evaluated.
5. To provide Occupational Health and Safety:
To identify the dangers that may lead to occupational accidents and occupational diseases in all our activities and to manage the risks by adopting legislation and legally defined laws and regulations as minimum standards; to provide safe and healthy environments for our employees, customers, suppliers; to organize awareness raising trainings and informing activities for everyone in this context; to ensure continuous improvement and control of occupational health and safety system are the primary duty of all our institutions and employees.
6.Child Abuse Policy:
We have adopted local and international laws and regulations on children's rights and protections as minimum standards. We condemn these actions by standing against all kinds of child abuse, help legal bodies in relation to all these actions mentioned in the law, protest child labor and do not employ child labor other than trainees determined by law. We organize awareness raising trainings and informing activities for everyone (employees, guests and suppliers) regarding the whole of the works in this scope. Ensuring continuous development and supervision on the children's rights and abuse is the primary duty of all our institutions and employees. In case of any problem,It will be notified to Police Station by security department
ENVIRONMENTAL PRIZES AND AWARDS
Our establishments continue to operate in a manner that protects the environment and environmental health. Accordingly, we have been recognized with several prizes and awards.
TRAVELIFE GOLD AWARD
The Travelife Sustainability System is an international system that contributes to quality development in the environmental and social services of touristic establishments; in turn, this produces considerable cost savings, retains customers and strengthens their marketing opportunities. The project is very significant due to the elevated awareness of European tour operators and consumers with regard to sustainability, as well as a rising trend for tour operators to work only with establishments that adopt such principles in the future.
In 2010, our establishment received Travelife’s most prestigious award, Travelife Gold.
Both our hotels, Cornelia De Luxe Resort and Cornelia Diamond Golf Resort & Spa appeared on The Travelife Collection, a list of genuinely sustainable properties around the world. The list is compiled by ABTA, the leading association of British travel agents and tour operators.
Candidate establishments for The Travelife Collection are evaluated using international criteria such as human rights, environmental management and support for local life.. Only four establishments in Turkey have appeared on this prestigious list, which operates within extremely strict selection standards.
BEST 15 PRACTICE HOTELS
Cornelia Diamond Golf Resort & Spa became part of the Green Star support programme, and one of the 15 Best Practice hotels following a Turkey-wide assessment. The Green Star support programme is part of a project aiming to increase employer and employee adaptability in the tourism sector. It is a collaboration between the Turkish Ministry of Culture and Tourism, the Turkish Ministry of Work and Social Security, and the European Union Coordination Department.
BLUE FLAG AWARD
Our establishments hold the Blue Flag award, an international award given to beaches and marinas that meet certain criteria. The Blue Flag represents clean sea water, and good environmental management that values environmental education and providing information.
WHITE STAR AWARD
The White Star is an environmental award bestowed by the Turkish Hospitality Federation (TUROFED) to a limited number of establishments that meet environmental criteria as part of the Sustainable Environment and Productivity Programme. Our establishment holds this internationally recognised award.
TUI Environmental Championship award
For the International Environmental Championship award organised every year by TUI, one of the world’s biggest tour operators, many criteria are considered. These include the use of environmentally friendly products, the presence of equipment required in the event of a forest fire, the use of sustainable energy sources, and electricity and water usage values, along with environmental policies.
Green Hotels Project
Our establishment has been awarded the Green Hotels award by The Turkish Hotels and Investors Association (TUROB} and Bureau Veritas. The award covers areas such as energy management, water management and sustainable environment practices.