Reservation Cancellation

Please read carefully the following Cancellation and Refund Terms before cancelling your reservation.

• * In the event that you wish to cancel your booking, the following deductions apply based on total accomodation fee:
• The full amount collected from the Customer shall be unconditionally refunded for cancellations made up to 30 days before the check-in date.
• 10% fee is deducted for cancellations made 29 to 15 days before the check-in date.
• 30% fee is deducted for cancellations made 14 to 2 days before the check-in date.
• 50% fee is deducted for cancellations made 1 day before the check-in date.
• No refunds are made for cancellations made on the check-in date.
• The Hotel will not be held responsible for the charges incurred through EFT and Remittance.
• If the payment is made via credit card instalment, the refund will be credited to the credit card.

• ** Hotel reserves the rights to change the rates and conditions for special events, meetings and conventions.